Returns, Refunds and Exchanges Policy

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase.

  1. Please email to request a refund and we will assign you a tracking number.
  2. Mail your returned item to:
    National Veterans Museum
    1389 Shire Circle
    Inverness, IL 60067
  3. Include in your package a signed letter stating the reason for your return and the original receipt.